Terms of Service

Last updated: August 2026

These Terms of Service apply when you access the Seryn website, browse our products, or place an order. Seryn is operated by Sandstone Commerce LLC.

Use of our store

By using this website, you agree to use it lawfully and not to interfere with the security, operation, or availability of the store.

Product information

We aim to display product information, pricing, images, colours, sizing, and availability as accurately as possible. Minor differences may occur due to screen settings, photography, production variations, or fulfilment availability.

Orders

Placing an order does not guarantee acceptance. We may review, cancel, or refuse orders where necessary, including cases involving payment issues, suspected fraud, unavailable products, pricing errors, shipping restrictions, or policy concerns.

Pricing and payment

Prices are shown in the currency displayed at checkout. Payment must be authorised before an order is processed. Available payment methods are shown at checkout.

Shipping

Shipping times are estimates and may vary by product, destination, carrier, and fulfilment partner. Tracking will be provided where available. Please review our Shipping Policy for more information.

Returns and refunds

Returns and refunds are handled according to our Returns & Refunds Policy. Some products may have return restrictions for hygiene reasons, unless they are faulty, damaged, or incorrect.

Customer responsibility

You are responsible for providing accurate contact, shipping, and billing information at checkout. If you notice a mistake, contact Seryn Care as quickly as possible at support@serynwear.com.

Intellectual property

All store content, branding, images, copy, layout, and product presentation are owned by Seryn, Sandstone Commerce LLC, or our licensors, unless otherwise stated. You may not copy or reuse our content without permission.

Limitation of liability

To the fullest extent permitted by law, Seryn and Sandstone Commerce LLC are not liable for indirect, incidental, or consequential losses arising from use of the website or products.