Contact Support

Contact Seryn Support

Need help with an order, delivery update, size selection, return, exchange, payment, or product question? Our support team is here to help.

How to contact us

  • Use the contact form on this website.
  • Phone/WhatsApp support: +1 (415) 216-5721

To help us reply faster, please include your order number, the email address used at checkout, and a short description of the issue.

Response time

We aim to respond within 1-2 business days. During peak periods, replies may take slightly longer, but every customer message is reviewed.

Brand operator

Seryn is operated by Sandstone Commerce LLC.