Privacy Policy

Last updated: August 2026

Seryn is operated by Sandstone Commerce LLC. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact Seryn Care.

Information we collect

We may collect information such as your name, email address, shipping address, billing details, phone number, order information, device information, and messages sent to customer support.

How we use your information

To process and fulfil orders
To provide order updates, tracking, returns, and support
To prevent fraud and protect the security of our store
To improve our website, products, and customer experience
To send marketing communications only where permitted by law or consent

Payments

Payment information is processed by secure third-party payment providers. Seryn does not store your full card details on our website.

Cookies and analytics

We may use cookies, analytics, and advertising technologies to understand store performance, improve the shopping experience, and measure marketing activity. You can manage cookie preferences through your browser settings where available.

Sharing information

We may share necessary information with service providers such as Shopify, payment processors, fulfilment partners, shipping carriers, analytics providers, and support tools. We do not sell customer personal information as a standalone product.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a privacy request, contact Seryn Care at support@serynwear.com.